ArcticFX Graphics | FAQ's - ArcticFX Graphics

ArcticFX Graphics | FAQ

FAQ Categories:*
- About ArcticFX Graphics
- Aftermarket Plastics and Modifications
- Colors
- Coverage
- Custom Designs
- Installation
- Logos
- Ordering
- Other
- Pricing
- Replacements
- Returns & Exchanges
- Shipping
- Warranty
- Website Issues
About ArcticFX Graphics:
What makes ArcticFX Graphics the best in the business?

Our success in the graphics industry stems from years of trial and error working out the absolute perfect combination of materials and processes to provide our customers with the best graphics money can buy. Our sled wraps have been rigorously tested by some of the top athletes in the world and proven to hold up in the harshest of conditions. Combine that with unmatched after-sale service (hassle-free returns, replacements at cost, etc.) and you have a company fully dedicated to their customers and providing them with top-notch products and service. Our mentality here has always been; if you're not happy then we're not happy.

We always hold ourselves to the highest of standards and cut no corners when it comes to our products. The result is a sledwrap that is hands down the best on the market.
Where are ArcticFX Graphics made?

Every single ArcticFX sledwrap is made to order at our facility in Washington, MI.
Does ArcticFX offer more than just sledwraps?

Yes, ArcticFX Graphics is just one of our several graphics brands under our umbrella. We offer side-by-side graphics through our UTVFX Graphics website, and MX / Snow Bike graphics through our MotoFX Graphics website. We also have a full service wrap business to design, print, and install truck, trailer and vehicle wraps. Visit our Image Gallery to see all of our work.
Aftermarket Plastics and Modifications:
What do I do if I have Aftermarket Plastics or Modifications to the Sled?

All of our sled wrap templates are custom made in-house and precision cut to fit OEM sled models and factory plastics only. We cannot guarantee our wraps to fit any modified sleds or aftermarket plastics. If you have made any modifications or have installed any aftermarket plastics please list them in the "notes" section at checkout or contact us before ordering at (586) 786-9851 to make sure we will be able to accommodate.
Colors:
Can I color match my graphics to my sled?

If you are worried about a color not matching your sled we can mail you our Color Sample sheet that has all colors available by ordering a full order of Color Samples in Classic Sledwrap Vinyl, Chrome Vinyl or our newest addition Prismatic Chrome Vinyl! This will allow you to see an accurate representation of the color you will receive in the laminate of your choice. Keep in mind that color variations between monitors, mobile devices, and actual print colors received can vary drastically, so better to be safe than sorry! Printed color samples generally take 1-2 weeks to receive via mail.

We work closely with the manufacturer's to produce the closest stock color match possible in the industry. Now it's easier than ever to know exactly which color matches your sled with custom industry palettes selectable right in the SledWrapR Design Studio. Keep in mind that for variables like discoloration of plastics, specialty or limited edition colors, custom paint or powder coating, and other variables that can effect color, we cannot guarantee any of our colors to be a "perfect" match.
Do you print carbon fiber/neon colors?

We do not print carbon fiber or neon colors. We have found that neon or fluorescent colors do not hold their color and will show fading quickly. For that reason we do not print neon or fluorescent colors. To see all colors available we recommend requesting a Color Sample sheet by ordering Color Samples.
Do you print chrome/metallic colors/carbon fiber/neon colors?

We can print using chrome and prismatic chrome vinyl. To see all colors available we recommend ordering a Color Sample sheet HERE. Due to the custom nature of the material, all chrome and prismatic chrome vinyl orders are final sale. Returns and exchanges are not accepted for custom orders.
Should my wrap include my plastics color?

Yes, we do recommend incorporating the color of your plastics in your design. Our wraps are graphics kits and come in multiple manageable pieces for easy install. Although there will be minimal space between the pieces once applied, it is enough or the color plastics to be noticeable. Our graphics will not color change your sled.
Can I change the colors and customize my sledwrap?

Of course! You can change the colors on any ArcticFX Graphics sledwrap. Just find the design you like and click on the "Colors" tab. We've made color matching to your sled even easier by providing manufacturer's color palettes within SledWrapR! Once you have a colorway you like, click the "Save Colorway" button. ArcticFX offers 51 unique and vibrant colors to choose from. Most designs include 5 color changeable layers, meaning you can literally create millions of unique color combinations in real time. Our goal is to never print two wraps completely alike.
Coverage:
Will my plastics color still show after being wrapped?

Our wraps are graphics kits and come in multiple manageable pieces for easy install. Although there will be minimal space between the pieces once applied, it is enough for the color plastics to be noticeable. Our graphics will not color change your sled. We recommend incorporating the color of your plastics in your design.
Custom Designs
Can I get a custom sledwrap designed from my own idea?

While our SledWrapR Design Studio allows for real-time color changes we realize some people want a custom wrap designed from their own idea. No problem! Our professional design team here at ArcticFX Graphics will work directly with you via email or phone to design you the custom wrap you've always wanted. To get started on a custom wrap please fill out our custom order form.

Custom designed sledwraps start at $799 and include full coverage graphics for your model. Because of the high volume of custom requests we receive and the significant time investment one-off custom wraps involve, we require full payment to be made up front before starting on a custom wrap design. Once payment is made our designers will work with you until you are 100% happy with the finished graphics.
Installations:
Can I install my sledwrap myself?

ArcticFX Graphics takes a different approach to installation. We custom make all of our sledwrap templates in house with customer installation in mind. Almost anyone can install one of our wraps/graphics kits! No need to pay a "professional" to wrap your sled for you. Our sledwraps are made with the highest quality powersports vinyl on the market and are manufactured with built-in AIR-PASS technology. This means tiny channels have been cut into the back of the vinyl allowing air bubbles to escape more easily and making ArcticFX sledwraps a breeze to install. Every order also includes an application instructions sheet on it, read it carefully. If you follow this instruction sheet you shouldn't have any problem installing your wrap. Of course, we are always here for help if needed: 586-786-9851.

While it's not essential for installation, we do recommend using our application kit, which has been specifically designed for our wrap installation process.
How do I remove factory graphics from my sled?

Use a heat gun or hair dryer to slightly heat up the factory/OEM graphics so they are warm to the touch. Once warm, begin slowly pulling up the graphics at a 90 degree angle. You'll notice that the factory graphics are much thinner and more easily damaged than ArcticFX Graphics sledwraps, therefore you don't need a lot of heat to effectively remove them. Stock graphics also tend to break off in chunks because of how thin and fragile they are, so it is better to go slow and steady when removing them to avoid this as much as possible. Once you have all your factory graphics removed make sure to thoroughly clean and prep your sled before installing your new ArcticFX Graphics sledwrap.

Please note that we do NOT recommend installing ArcticFX sledwraps over existing factory / OEM graphics.
Installation Video: Click Here
What tools do I need to properly install my graphics kit?

Using the correct tools and process is essential to installing your graphics properly. With each order, we will provide you with AFX Adhesive Remover, felt squeegee, hard squeegee, and lil chizzler for graphic removal. We recommend using 90% Isopropyl alcohol to clean and prep your machine. Other tools to use: - Small Utility Blade (snap-off style recommended) - Paper Towels (dye-free/lint-free) - Blow Dryer or Heat Gun - Application Key (One is provided on the roll with your graphics. You can also choose your model under our install tab from the home page to print your application key)
Logos:
Can I add logos to my sledwrap?

Logos can be added to any ArcticFX Graphics sledwrap in our SledWrapR Design Studio in the Logos tab. This allows you to add up to one (1) Large logo (approx. 10-14"), three (3) Medium logos (approx. 5-7"), and six (6) Small logos (approx. 2-4") and one (1) on your windshield. All logos regardless of size are $10 each.
Logos will be applied equally on each side of your sledwrap and a proof will be sent to you to approve within 2-7 business days before we print and ship your order. We will NOT ship out an order with logo adds until it is approved by you first.
We have most industry logos on file, but for specialty or personal logos that we do not have you will be asked to provide us with the logo(s) in vector format (Adobe Illustrator or .EPS files) as we cannot print any logos in standard image formats such as jpeg and png.
Do any logos come on my sledwrap?

All logos that you see on a design in SledWrapR will come on your wrap and is included in the price. You can add logos, remove existing logos, or replace existing logos. Add any logos that do not come standard on the wrap are $10 each regardless of size.
Ordering:
I just placed an order, how long will it take?

Once your order is placed it will take about 3.5 business days to process, print and ship. Keep in mind these times are estimates based on typical orders. Additional time may apply to orders that include logo adds or orders that are placed during peak times (Sept-Jan). All domestic (USA) orders are shipped UPS Ground and generally take 2-7 days to receive once shipped. For Canada and International, orders are shipped UPS Standard unless other shipping method is required based on location. Orders to Canada generally take 3-7 days to receive once shipped, and International up to 10 days. For shipping costs and time estimates please see our Shipping Info page.
I'm having trouble placing my order online.

If you are having trouble placing an order you can give us a call during our business hours at 586-786-9851 and place the order by phone.
I want to order a wrap but don't see my model available.

While we do have one of the largest sledwrap offerings, it is nearly impossible to have templates for every model sled. So a good rule of thumb is if your sled was made in the past decade we most likely wrap it. If you don't see it online just ask and chances are we can make it happen!
Can I pay extra for a rush order?

We'll do our best to meet your deadline but can't guarantee expedited processing such as same day or one-day turn around. You can select expedited shipping, but expedited processing is not an option.
Other:
The items I received are not what I ordered, what do I do?

Nobody's Perfect! Even the best companies occasionally make mistakes. If upon opening your package you discover the wrong item has been shipped to you, please contact us immediately by phone/email or view our Returns & Exchanges page for help. We will do our best to quickly correct the mistake. The correct item will be printed and shipped to your door ASAP along with a return label for the incorrect one.
Pricing:
How much does a wrap cost?

Full coverage wraps range in price depending on your sled ranging from $420 to $590 USD. Additional items that affect pricing include logo adds and upgraded laminate finishes.
Is pricing in U.S. Dollars?

Pricing is shown in U.S. dollars.
Replacements:
I've damaged my graphics, can I order replacements?

Accidents happen, we got you covered! ArcticFX Graphics is the only sledwrap company that offers a lifetime warranty with replacement graphics at material cost for the original owner of the wrap. Replacements can be ordered by specific wrap selection (ie. right side panel, hood, left side panel, front clip, etc.). Just fill out our replacements order form and we will get your replacements printed and shipped out to you ASAP.
Returns & Exchanges:
Can I return my sledwrap if I don't like it?

Yes, our Hassle Free Returns policy makes returns easier than ever! All ArcticFX Graphics purchases can be returned (excluding custom designs) within 30 days of receiving it as long as the wrap is in it's original condition. This policy does not apply to orders placed with a Chrome or Prismatic Chrome finish. Please review our Returns & Exchanges page for more details.
Shipping:
Do you ship worldwide?

Yes, we ship our sled wraps worldwide! Keep in mind that ArcticFX is not responsible for any international import taxes or duty fees and cannot insure international orders outside of the US and Canada. For more info on shipping times and costs please see our Shipping Info page.
Where can I find my tracking number for my order?

If you have placed an order with us you should receive a tracking number via email as soon as your item has been processed and shipped. 3-5 business days is a typical time frame to process, print and ship although shipping and processing times may vary during peak times (Sept-Jan) or if an order has several logo adds or custom edits. If you don't receive an email with tracking info after 5 business days please check your emails spam folder or contact us.
Do I have to pay duties and taxes?

ArcticFX is not responsible for any international important taxes or duty fees.
How long does shipping take? Can I get expedited shipping

All domestic (USA) orders are shipped UPS Ground and generally take 2-7 days to receive once shipped. For Canada and International, orders are shipped UPS Standard unless other shipping method is required based on location. Orders to Canada generally take 3-7 days to receive once shipped, and International up to 10 days. To receive expedited shipping, select the shipping option you'd like at checkout.

For shipping costs and time estimates please see our Shipping Info page.
Warranty:
Do ArcticFX sledwraps come with a warranty?

While our sledwraps and graphics kits do not come with a specific warranty, we do stand by our products with an ArcticFX Guarantee. Any problems arising within 30 days of receipt that we deem to be our responsibility will be taken care of at no charge to the customer.
If you damage your wrap during installation or while riding, we offer a lifetime warranty with replacements at material cost...just fill out our replacements order form here. Lifetime warranty is only valid for the initial purchaser of the sledwrap.
Website Issues:
I'm having trouble with your website, what do I do?

Most website issues can be resolved by updating your browser (we highly recommend using Chrome or Safari) or by clearing your browsers cached images and files. However if you are still experiencing issues give us a call at 586-786-9851. Any website issues we treat as high priorities and we'll get them solved ASAP.
I'm having trouble placing my order online?

If you are having trouble placing an order you can give us a call during our business hours at 586-786-9851 and place the order by phone.

ArcticFX Graphics | FAQ’s

ArcticFX Graphics | FAQ

About ArcticFX Graphics:

Aftermarket Plastics and Modifications:

Colors:

Coverage:

Custom Designs

Installations:

Logos:

Ordering:

Other:

Pricing:

Replacements:

Returns & Exchanges:

Shipping:

Warranty:

Website Issues: